Emotional Intelligence: do you know the four components:
When I first learned about emotional intelligence, it was a niche subject predominantly compartmentalised within specialist or clinical areas such as psychology, psychotherapy and the like. And if you didn’t have an ‘ology’, you had no real business to be broaching into its territory!
The Power and Influence of Emotionally Intelligent Staff Networks
"We define emotional intelligence as the subset of social intelligence
that involves the ability to monitor one's own and others' feelings
and emotions, to discriminate among them and to use this information
to guide one's thinking and actions."
~ Salovey and Mayer ~